Understanding & Using Public Consultation Platforms

Understanding & Using Public Consultation Platforms

About This Course

How do you ensure that your public consultation exercises are meaningful and effective?
Public consultations are often conducted with the best intentions, yet sometimes go awry.
This course examines the different types of public consultation platforms and methods, and provides you with a step-by-step guide to designing and implementing an effective public consultation session. 

Training Dates

Take the course at your own pace


 Approximately 2 hours

Learning Mode

Fully online and self-paced - take the course anytime and anywhere


Obtain a Certificate of Achievement from CAG


No pre-requisites required. However, you are recommended to first complete 'Operating with a Citizens-First Mindset'  

Learning Objectives

What You Will Learn

By the end of this course, you will be able to:
  • Articulate the value of public consultation
  • Identify the types of public consultation platforms and methods that can be used 
  • Explain how to design and implement an effective public consultation 

Who This Is For

Public servants who want to master strategies in designing and implementing effective public consultations

Course Outline

The value of public consultations

Public consultation platforms and methods

Designing effective public consultations

Implementing effective public consultations

Expert Contributors & Trainers

Wu Wei Neng
Chief Executive Officer of the Chandler Institute of Governance,
and Dean of the Chandler Academy of Governance

Frequently Asked Questions (FAQs)

How long do I have to access the course?

You will have access for one year.

What do pre-requisites mean?

Some courses require that you have a particular set of skills or knowledge before you begin the course.  You are strongly encouraged to complete the pre-requisite course first if there is one listed on the course page.

Can I pay via other channels other than credit card, Google Pay and Apple Pay?

Unfortunately, not at the moment. 

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