Privacy Policy

We, the Chandler Academy of Governance, the training arm of the Chandler Institute of Governance, may collect information from you and other users to continually enhance and improve the quality of the services this Website provides. This Privacy Policy forms part of the legally binding Terms And Conditions of Use between you and Chandler Academy of Governance and governs how Chandler Academy of Governance uses your personal information on the Website. By signifying your assent, you are consenting to such collection and use of your personal information as set out in this Privacy Policy.

As used herein, the term “personal information” means any information that relates to you and that could be used, either directly or indirectly, to identify you. Capitalized terms not otherwise defined herein shall have the meaning ascribed to them in the Terms And Conditions of Use.

1. Type of information collected

The Chandler Academy of Governance collects and stores information from its websites' users to help ensure that reasonable information is sufficient for users of the Website and its services. The Website may collect other personal information about you, including but not limited to, the following: 

A. further personal information that you may choose to provide when participating in the Website (such as your real name, contact details, biography, and other personal information you may submit to the Website). Please note that we strongly recommend that you do not include in your submissions any personal information (other than as may be included in your user profile) about you or any other person (NRIC numbers or other government issued identification numbers, or sensitive information such as information about an individual’s religious or similar beliefs, racial or ethnic origin, health or sexual life, political affiliation, trade union membership or information about criminal offences);

B. information about your usage of the Website (e.g., the pages you request and visit, the posts you submit, and your interaction with other users and the Website);

C. information obtained in the course of addressing errors or other similar issues in connection with the Website; and

D. information about your Internet use, such as your IP address, the URLs of sites from which you arrive or leave the Website, your type of browser, your operating system, your internet service provider (ISP), and where you access the Website via your mobile device. We may collect information about your mobile provider and your mobile device.

2. Time information is collected

Information is collected when you register as a member of the Website and for any involvement with the Chandler Academy of Governance, and through the use of cookies. Information is also collected for participants of any contests, surveys or promotions held, owned or managed by the Chandler Academy of Governance.

3. Cookies

A cookie is a piece of data stored on your hard drive containing information about you, your preferences or your device and is mostly used to make the Website work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. With your consent, Chandler Academy of Governance may use cookies on the Website to help recognize you when you return to the Website and to allow Chandler Academy of Governance to provide you with tailored access to the Website. Chandler Academy of Governance may also use cookies to compile statistics about usage of the Website and to help Chandler Academy of Governance improve the structure of the Website.

Because we respect your right to privacy, you have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the features of the Website if cookies are disabled.

4. Uses of information collected

In addition to other uses described herein, Chandler Academy of Governance will have access to and may use personal information that you submit on, or otherwise provide in connection with, the Website for administering and managing and providing other services in relation to the Website, including but not limited to:
A. sending you offers or promotions that we believe are of value to our users. We will only send you information about such offers or promotions by email or through any such other channels as indicated, if you have given your prior consent to receiving them. You may unsubscribe from these emails at any time via the  "Unsubscribe" link present at the bottom of each marketing email, or such other channels that will be indicated.

B. customizing the internet service we provide to you and other users;

C. monitoring compliance with the Terms And Conditions of Use and complying with applicable law or regulations and Chandler Academy of Governance policies;

D. investigating any complaints about the use of the Website;

E. to carry out analysis of our website users for statistical purposes and commercially drive research for in-house and third-party usage. Please note that information used will be sufficiently anonymized and will not identify any individual user; and

F. as evidence for any criminal and civil proceedings, if required by any court of law and/or any relevant law enforcement agencies.

Chandler Academy of Governance may also disclose personal information in order to protect the legal rights, privacy, safety, security or legitimate interests of Chandler Institute of Governance, its affiliates, and each of their respective investors, directors, officers, employees, agents and supplier. These instances may include, but are not limited to: protecting the safety and security of visitors to our websites or other properties; complying with Chandler Academy of Governance policies; enforcing the Terms And Conditions of Use; complying with the law or regulations, or responding to a subpoena or other process; responding to inquiries or requests from public authorities; permitting Chandler Institute of Governance to pursue available remedies or limit the damages that it may sustain; protecting against fraud, crime, illegal activity, anti-money laundering, anti-terrorism, or for risk management purposes; or otherwise in connection with legal, compliance, regulatory and investigative purposes.

If Chandler Academy of Governance appoints third parties to host, maintain, manage, or to provide other services in relation to the Website, then the personal information included in the Website may be accessed and used by these third parties to the extent necessary to fulfil their hosting, maintenance, managerial, and/or other functions.

If we make a transfer of assets, or are otherwise involved in a merger or transfer, we may transfer your personal information to a third party as part of that transaction.

We do not rent, sell or otherwise provide your personal information to third parties for their marketing purposes.

You understand and agree that the Website and any personal information included on the Website may be hosted, maintained and accessed globally, including in countries that may not have data protection laws.

In addition to the foregoing, to the extent that you are a Chandler Institute of Governance employee, we may use your personal information as set forth in applicable employment agreements and policies.

5. Sharing of non-personally identifiable information

Chandler Academy of Governance collects certain non-personally identifiable information in connection with your use of the Website. For example, Chandler Academy of Governance may collect click stream data, data on how you navigate the Website, and anonymous demographic information which we may use for website administration, analytics and market research. We may share such information with various affiliated and unaffiliated entities for such purposes.

6. Storage of information

Personal information that you include in your profile will be retained in accordance with applicable law and Chandler Academy of Governance policies.

7. Protecting personal information

The Website uses reasonable physical, electronic, and procedural measures to safeguard information against loss, theft, and unauthorized use, disclosure, or modification. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while Chandler Academy of Governance will take all the necessary precautions to prevent any unauthorised use of your information, we cannot guarantee its security and will not be held liable for the loss, theft, unauthorized use, disclosure or modification of such personal information.