Building Collaborative Cultures in Government

About This Course

Have you ever wondered why highly capable individuals sometimes fail at the workplace?
Why are teams sometimes unable to deliver on their projects and assignments?
What is the secret sauce to public sector effectiveness?

This course explores the concept of a collaborative culture, why it is important in government, and helps you develop strategies for collaborating effectively and managing conflict in a public service context. 

Training Dates

Take the course at your own pace


 Approximately 3 hours

Learning Mode

Fully online and self-paced - take the course anytime and anywhere


Obtain a Certificate of Achievement from CAG


No pre-requisites required 

Learning Objectives

What You Will Learn

By the end of this course, you will be able to:
  • Articulate the importance of Emotional Intelligence in relationship building and collaboration in a public service context 
  • Explain strategies and techniques for collaborating effectively as well as managing conflicts in a public service context 
  • Identify and characterize key relationships in the context of working in the public service 

Who This Is For

Public servants at all levels who want to learn strategies for how to collaborate more effectively with others within their organisations

Course Outline

What is a collaborative culture and why is it important in government?

What is Emotional Intelligence?

Developing your Emotional Intelligence

Working well with others: Strategies for effective collaboration

Managing conflicts

Building strategic relationships and networks

Expert Contributors & Trainers

Goh Han Teck
Former Senior Principal Consultant, Civil Service College, Singapore

Frequently Asked Questions (FAQs)

How long do I have to access the course?

You will have access for one year.

What do pre-requisites mean?

Some courses require that you have a particular set of skills or knowledge before you begin the course.  You are strongly encouraged to complete the pre-requisite course first if there is one listed on the course page.

Can I pay via other channels other than credit card, Google Pay and Apple Pay?

Unfortunately, not at the moment. 

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